From Consultation to Completion | A Step-by-Step Look at the Apex Deck Co. Experience

 At Apex Deck Co., we believe building your dream outdoor space should feel just as exciting and stress-free as enjoying it. Whether it’s a new deck, a cozy pergola, or a full-blown backyard transformation, we’re here to guide you through every step of the process with transparency, expertise, and the kind of customer service that treats you like family.

Here’s what it looks like to partner with us—from your first inquiry to the moment you step into your brand-new outdoor oasis.

Step 1: Reach Out—Your Way

Getting started is easy. You can request a free estimate through one of our online forms, give us a call, or even send us a message on social media—whatever works best for you. However you found us, we’re glad you did!

Step 2: Schedule Your Free Consultation

Once we hear from you, a team member from our office will give you a call to set up your free consultation with one of our experienced outdoor specialists. This is where your vision starts to take shape.

Step 3: Meet Your Specialist

On the day of your appointment, your specialist will come to you. This visit is all about getting to know your project goals, space, and style.

  • We’ll walk the space together, take measurements, and discuss logistics.

  • Your specialist will consider your vision, your budget, and the overall style and atmosphere you’re going for.

  • We’ll help you begin the design process, including color and material selections.

  • Depending on the complexity of the project, we’ll provide either a same-day or next-day estimate that includes a design drawing and a detailed price breakdown.

  • Need to tweak the layout, color, or materials? No problem. We work with you to ensure the final design is tailored to your style and your budget.

Step 4: Lock It In (No Stress!)

When you’re happy with the design, you’ll sign a low-commitment contract to officially kick things off. But don’t worry—there’s no payment required until your materials are delivered to your door. We offer flexible payment options, including financing, and all invoicing and billing can be conveniently paperless through QuickBooks via email.

Step 5: Welcome to the Apex Family

Once you’re on board, you’ll receive a welcome packet by email. If your project requires HOA approval, we’ve got your back—we help with that at no additional cost. You’ll also receive a copy of our warranty paperwork (which you can always find on our website too).

Step 6: Pre-Construction Walk

Before we start building, we’ll schedule a pre-construction walk to make sure everyone is on the same page—our team, your outdoor specialist, and you. Depending on the complexity of the project and how hands-on you’d like to be, your presence may or may not be required.

Step 7–9: Material Prep & Scheduling

Once we order your materials, we’ll have a clear timeline for delivery and any final HOA approvals. From there, we’ll coordinate with you to lock in a project start date.

Step 10: Build Day!

This is where the magic happens. Our skilled team will bring your design to life with expert craftsmanship and care. Once construction begins, we can provide a more accurate estimate of your project’s completion time.

Step 11: Project Complete—Time to Enjoy

Your dream space is done! Now it’s time to sit back, relax, and enjoy the outdoor upgrade you’ve been waiting for.

Let’s Build Something Beautiful Together

At Apex Deck Co., we’re more than just builders—we’re your partners in creating a space where memories will be made for years to come.

Ready to get started? To our friends in the San Antonio, Texas and surrounding areas, reach out today and let’s talk about your vision.


-The Specialists at Apex Deck Co

    "Raising Outdoor Living To It's Peak"


info@apexdeckco.com
(210) 699-7757
1832 Nacogdoches Rd, San Antonio, TX, 78209
Location: 1832 Nacogdoches Rd, San Antonio, TX 78209, USA

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